Shipments and returns

Deliveries

SR Kruger IT Solutions delivers within the borders of South Africa only.
 
The Delivery option only commencers once the order has been verified and settled
An order will only be processed once payment has been received and "Verified"

Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays

All deliveries are done by FastWay Couriers or a KITS agent.

ID may be requested upon delivery
 
Same day delivery ; This service is available throughout South Africa to Major Centers and will be affected by the same business day, (Monday to Friday , excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.
A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service.

Overnight : This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday ) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

Economy : This service is available throughout South Africa to Major Centers and will be affected within 3 to 5 working days, (Monday to Friday , excludes weekends and public holidays).
A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

Free Delivery: This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday , excludes weekends and public holidays).
A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

Next Day: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday ) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Courier with tracking and drop-off without signature. If you prefer delivery by Courier Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.