Secure payment

Our secure payment

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Using Visa/Mastercard/PayFast

About this service

We have the following types of payments
For online shopping: ( Deliveries and Collections within the Borders of SA only)

  1.         Credit Card (SA issued Visa and Mastercard only) via PayFast (PTY) Ltd www.payfast.co.za
  2.         Direct deposit (no cheques)
  3.         EFT
  4.         KITS Voucher

  1. 15.1 SR Kruger IT Solutions Products, Price & Availability
  2. 15.1.1  All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. SR Kruger IT Solutions shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should SR Kruger IT Solutions be unable to fulfill any order placed by you at the advertised price due to stock having sold out, SR Kruger IT Solutions will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.
    15.1.2  Errors Please note that although SR Kruger IT Solutions endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to SR Kruger IT Solutions for a full refund within 7 days of delivery. Handling fee;  In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition. Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).
    15.1.3  Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.
    15.1.4  Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turn-around time for special order deliveries are 3-5 working days.
    15.1.5  Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.
     
  3.        
    15.2 Agreements of Sale
    15.2.1  Placing a product in a shopping basket without completing the purchase cycle does not constitute:
    15.2.1.1   an agreement of sale; and/or            
    15.2.1.2   an order for such product, and as such, SR Kruger IT Solutions may remove such product from the shopping basket if stock becomes unavailable and you cannot hold SR Kruger IT Solutions liable if such product is not available when the purchase cycle is completed at a later stage.
    15.2.2  An agreement of sale only comes into effect if and when:
    15.2.2.1   you electronically submit a completed order for one or more products in your shopping basket; and
    15.2.2.2   payment is either authorised, or received by SR Kruger IT Solutions in its bank account.
  4.        
    15.3 Termination of Sales & Cancellation of Orders
    15.3.1  By SR Kruger IT Solutions: SR Kruger IT Solutions reserves the right, for purposes of preventing suspected fraud , to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and SR Kruger IT Solutions, in whole or in part, on notice to you. SR Kruger IT Solutions shall only be liable to refund monies already paid by you (see SR Kruger IT Solutions's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.
    15.3.2  By You: Save for certain exceptions , and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee;  In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.
    15.3.3 Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is  "Ready to collect"  Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of  the "Ready to collect" email notification.
  5.         15.4 Amounts Payable by You
    15.4.1  Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.
    15.4.2  Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.
    15.4.3  Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.
    15.4.4  Import Duties Import duties may be payable by recipients of goods in foreign countries. SR Kruger IT Solutions does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.
    15.4.5  Errors SR Kruger IT Solutions shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, SR Kruger IT Solutions will not be obliged to sell products at such incorrect prices and/or delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.
  6.        
    15.5 Payment Methods
  7.      Subject to the exceptions listed below, your payment for any products ordered from SR Kruger IT Solutions must be made to SR Kruger IT Solutions's bank account in any one of the following ways:
  8.      15.5.1  Credit card payments
    The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by SR Kruger IT Solutions are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.
  9.      3D Secure
    We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop. 

    15.5.2  Bank deposits & Electronic Funds Transfer
  10.      Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into SR Kruger IT Solutions’s bank account which is subject to the following Terms and conditions:
     
  11.      15.5.2.1  the full amount must be paid as per your order request within 48hours of placing your order;
    15.5.2.2  your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order
    15.5.2.3  for a direct deposit, the deposit must be in cash and in SA Rand only, ( no other currency will be accepted)
    15.5.2.4  No cheque deposits are accepted
    15.5.2.5  your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order
    15.5.2.6  please email a copy of your deposit slip/transfer to info@kitscomputers.co.za
    15.5.2.7  your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in SR Kruger IT Solutions’s account and on condition that your deposit slip has been mailed to info@kitscomputers.co.za.  
    15.5.2.8  depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shipped

    15.5.3 Click and Collect , Pay and Collect Instore 
    Should you select the Click and Collect option on completion of your order an instruction will be emailed to you. Please allow the store to check that your items are ready for collection .  You will receive a "Ready to collect" email when your order is Ready for you to pay and Collect.  Please pay and collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not paid for and collected within 48 hours after receipt of  the "Ready to collect" email notification.
  12.      15.6 Deliveries

    SR Kruger IT Solutions delivers within the borders of South Africa only.
     
    The Delivery option only commencers once the order has been verified and settled
    An order will only be settled once payment has been received and "Verified"

    Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

    Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays

    All deliveries are done by FastWay Couriers or a KITS agent.

    ID may be requested upon delivery
     
    Same day delivery ; This service is available throughout South Africa to Major Centers and will be affected by the same business day, (Monday to Friday , excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.
    A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service.

    Overnight : This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday ) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

    Economy : This service is available throughout South Africa to Major Centers and will be affected within 3 to 5 working days, (Monday to Friday , excludes weekends and public holidays).
    A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

    Free Delivery: This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday , excludes weekends and public holidays).
    A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

    Next Day: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday ) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.
     
  13.     
    15.7 Purchasing Televisions.
    15.7.1  A valid TV license will be required in order to complete your purchase of this product.
    15.7.2  You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.

    15.8 Shipping 
    The Delivery option only commencers once the order has been verified and settled
    An order will only be settled once payment has been received and "Verified"

    Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

    The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, If "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

    The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, If "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

    i.e. If an order is placed with the "same day delivery" option today but paid for or verified 3 days later before 10:00am. You will receive it on the third day, if it is paid for or verified after 10:00am on the third day you will receive it on the forth day.

    Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays

    All deliveries are done by FastWay Couriers or a KITS agent.

    ID may be requested upon delivery